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Citizens Advice

Contact the Citizens Advice consumer helpline (formerly known as Consumer Direct) if you need more help with a consumer problem.

Call the helpline

Citizens Advice consumer helpline: 0808 223 1133
Textphone: 18001 0808 223 1133
Monday to Friday, 9am to 5pm
To contact a Welsh-speaking adviser: 0808 223 1144
Textphone to contact a Welsh-speaking adviser: 18001 18001 0808 223 1144
Closed on bank holidays

The helpline adviser can: